#I do code the PAYBACK points

International team. Diverse projects. Global markets.

I’m in

#Technology projects worldwide

As loyalty pioneers, Loyalty Partner Solutions designs, develops, and implements the technology behind some of the travel industry’s most complex loyalty programs.

Get to know LPS

1.7 billion

transactions in the last 12 months

5 mln

PAYBACK mentions at the register daily

1 413

international partners

30 mln

lines of code

100 TB

data volume

years on the market

countries

100

dev teams

.technology

.teams

.beast = { Global Campaign Engineering

We are part of the Global Campaign Engineering Team responsible for the international development and maintenance of selection engine in all PAYBACK countries, a core services that focuses PAYBACKs central business model around coupons and other marketing-campaigns.

Daily tasks:

Support marketing by processing data of millions of customers on a daily basis to reach them by a multitude of marketing campaigns: hyper-personalized coupons and automated preselected coupon campaigns
Build new and flexible framework for selection engine
Containerization of BEAST application in OpenShift
DevOps and a continuous improvement of the underlying tech stack

Technology:

Architecture & Frameworks: domain driven-design, event-driven architecture, scalable (micro-) services, Python, Kubernetes
Languages: Python (Pandas, SQLAlchemy etc.), Oracle & Kafka
Build & Deployment: Jenkins and Ansible, Kubernetes/OpenShift, Docker, Helm
Quality Assurance: test automation & management, complex test approach including unit, integration and functional tests (following TDD-practices)

.point guardians = { Core Loyalty Engineering

We are the heart of the international PAYBACK Loyalty Platform. Our team guarantees the proper calculation of points. We implement and maintain a highly scalable backend for all countries working on the PAYBACK platform.

Daily tasks:

New features and enhancements
Design of the platform modernization
Current platform maintenance
Code reviews for other team members

Technology:

Architecture & Platforms: Spring Boot, Kafka, Cassandra, ELK, Oracle, Hibernate, EJB 3.1, Weblogic, GCP
Languages: Java, SQL
Build & Deployment: Maven, Jenkins, Ansible, Kubernetes/OpenShift/GCP, Docker, Helm, Bitbucket
Quality Assurance: Junit, JBehave, Code Review

.pace SAS = { Global Campaign Engineering

Daily tasks:

Support marketing by processing data of millions of customers on a daily basis to reach them by a multitude of marketing campaigns, e.g. Newsletters, Coupons, Mobile Pushes, T@T, Print Campaigns, Triggered Campaign Chains etc
Development of new features for PAYBACK Program partners
Processes parallelization and performance increase.
Exposing and management of user interfaces for Big Data and analytical teams

Technology:

Architecture & Frameworks: SAS & Oracle
Languages: SAS 4GL, Sql, PL/Sql, Bash
Build & Deployment: Jenkins
Quality Assurance: test automation & management, test approach including unit and semi-automated functional tests

.astroNauts/XFAAT = { Analytics Automation

We focus on development of the automation tools and processes that gathers data processing, advanced analytics and reporting for the business owners.

Daily tasks:

Maintenance and configuration of the needed IT infrastructure
Development and maintenance of the tools for data and metadata exchange with external service provider
Data processing management and reporting
Code refactoring from SAS 4GL to Python

Technology:

Architecture & Platforms: Oracle, ThoughtSpot, OneData, AirFlow, Google BigQuery
Languages: Python, SQL, Jenkins, SAS 4GL / macro, bash
Quality Assurance: BitBucket, Code Review, Test Driven Development

.data wizards = { Analytics

We provide analytic support to PAYBACK business all over the world – Germany, Austria, Italy, Mexico, Czechia, Slovakia, Hungary, Slovenia, Croatia, Serbia. We support commercial success of our partners including global accounts like BP, DM, REWE Group, Fressnapf/Maxizoo and others.

Daily tasks:

Visualization of geo data
RFM segmentation for global retail partners
Analysis of basket level data including FMCG
Segmentation, campaign evaluation and customer scorings

Technology:

Architecture & Platforms: Adobe Analytics, Thoughtspot, Airflow, OneData, GIT, JIRA
Languages: Python, SQL, SAS 4gL, Bash

.main & donau = { Global Data Warehouse Engineering

We develop, run and maintain German and International Datawarehouse platforms. Due to the wide range of data sources and structures, we are the central information HUB for PAYBACK. We provide data for all analytical and reporting purposes including campaign processes and partner related clearing processes.

Daily tasks:

Processing and aggregating data from different source systems for all analytical and reporting use cases
Delivery of baseline data to measure performance of the PAYBACK campaigns
Operate and maintain the on-prem systems

Technology:

Architecture & Platforms: Oracle Exadata, Airflow, Kafka, MapR Cluster
Languages: Python, Hive, Spark, Java, Groovy, PL/SQL
Build & Deployment: Jenkins, Git, Docker, Kubernetes, OpenShift, Helm
Quality Assurance: CI/CD pipelines, unit tests, integration tests, code reviews

.busy beaves = { Data platform in Cloud

Our aim is to provide the DATA Platform as an automated self-service platform that enables functional product teams to implement lean Data Products faster and easier, in a governed and automatic way.

Daily tasks:

Develop future data platform components
Maintain and re-factor current Global Real Time Challenge use case

Technology:

Architecture & Platforms: Google Cloud Services (BigQuery, Cloud Build, Cloud Storage, Pub/Sub, Composer, DataFlow), Terraform
Languages: Python, SQL, Bash, GoLang, Terraform
Build & Deployment: Cloud Build, Git, Docker
Quality Assurance: CI/CD pipelines, unit tests, integration tests, E2E tests

.POp@Roll = { Application Support

We are responsible for the 2nd Level Support for the whole PAYBACK platform. Our main goal is to guarantee the highest availability of our platform. Thanks to our team members and ITIL based processes, the platform is being monitored 24/7 including all possible alerts handling.

Daily tasks:

Audit support: PWC, PRSA etc.
Reporting - Fraud, Business Error, Ad-hoc
Country Rollout management
Technical onboarding of partners (e.g., partner connectivity – Network, SFTP)

Technology:

Architecture & Platforms: Linux, Apache/Tomcat, Weblogic, Oracle DB, OpenShift, Google Cloud, Cassandra, ELK, Grafana, Incigna
Languages: Bash Scripting, Python

.bpm = { Business Process Management

We provide Technical Operators for all business functions in PAYBACK Germany: End 2 End from Sign Up, Transactions Handling, Redemption, Clearing Partners, Points Expiry.

Daily tasks:

DSGVO Operations
PWC GOBD Auditing
Regulatory and legal processes Data Deletion
Establishment of new Batch Partners

Technology:

Architecture & Platforms: Unix, Grafana, Airflow, Oracle’s Siebel Loyalty Center
Languages: PL/SQL, SQL, Perl, Bash scripting

.scientist = { Data Science

We are responsible for data creating products that utilize machine learning models. We supply PAYBACK with machine intelligence.

Daily tasks:

Development of the modelling concepts and running feasibility tests
Analyzing data from data collections and AB-tests for further development
Maintaining existing systems
Implementing model component solutions that optimize and automate marketing communication.

Technology:

Architecture & Platforms: Hadoop Cluster, MapR, Spark, Kubernetes, Kubeflow, Oracle DB, Hive
Languages: Python, bash, SQL
Build & Deploy: Git, Docker, Nexus, Helm, Kubeflow
Quality Assurance: Integration, unit, E2E and functional testing

.MobApp = { Mobile

We build PAYBACK APP on Android and iOS for various countries and millions of users. We really love working with mobile technologies, modern development languages, new development paradigms, agile testing and mobile design.

Daily tasks:

Developing, reviewing, discussing and modeling new features
Fixing bugs in the PAYBACK mobile APP
Reworking the existing codebase to make a scalable architecture based on up-to-date technologies, so the team can efficiently work with
Working closely together with Product, UX, QA and DevOps

Technology:

Architecture & Platforms: MVVM and CLEAN, Material Design, Figma
Languages: Kotlin, Java and Swift
Build & Deploy: Git, Jenkins
Quality Assurance: Automated and manual testing

.lps = { Loyalty Partner Solutions

As part of PAYBACK Group we develop and implement the technological backbone of travel loyalty programs for customers such as Lufthansa, United Airlines, China Airlines, Deutsche Bahn etc. and also offers loyalty and innovation consulting.
Our team supports the entire project life cycle from tendering, analysis, design, development, testing, data migration, launch to monitoring and 24×7 support.

Daily tasks:

Running implementation projects of the Loyalty Management Suite platform
Further product development according to the roadmap
Operation and support of the implemented systems

Technology:

Architecture & Platforms: AWS, K8, Springboot, microservices, Aurora, PostgreSQL, Oracle, Kafka, Hibernate
Languages: Java, SQL, React
Build & Deployment: Jenkins, Git, Docker, Kubernetes, OpenShift, Helm
Quality Assurance: CI/CD pipelines, unit tests, integration tests, code reviews

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