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As Microsoft Dynamics NAV Support (NAV 2017), you are responsible for the 1st and 2nd level support of our Microsoft Dynamics NAV system (NAV 2017).

Your responsibilities:

  • Track incoming tickets from our ticket system
  • Solve issues independently
  • Assign tickets to colleagues if necessary
  • Monitor tickets for duration and processing quality
  • Communicate proactively and professionally with ticket requester (internal colleagues)
  • In direct communication with the NAV developers and NAV product owner
  • Create support statistics and share them with stakeholders

Your Profile:

  • Several years of professional experience in the operation and support of Microsoft Dynamics NAV
  • Good knowledge in Dynamics NAV application
  • Good knowledge of SQL databases
  • Good knowledge of Microsoft Dynamics NAV, NAV Workflow, NAV Debugger, SQL-Server, Ticket System (Jira)
  • Nice to have: T-SQL, C-Side, C/AL, Windows Server

How about?

Don't wait and send your CV!